Privacy Policy
1. Scope
This policy explains how ToGuide Atelier (“we”, “us”) collects, uses, and protects personal information when you visit our website, enroll in courses, contact concierge, or participate in cohort salons.
2. Data We Collect
- Account data: name, email, password (hashed), communication preferences.
- Transaction data: selected courses, prices, currency, checkout timestamps.
- Learning data: progress markers, quiz results, cohort participation notes.
- Technical data: IP address, device/browser type, pages visited (aggregated analytics).
- Communications: messages you send to our concierge team.
3. How We Use Data
We process data to deliver services, personalize learning paths, handle payments, provide support, and maintain site security. We do not sell personal data.
- Service delivery: account creation, course access, progress tracking.
- Communication: enrollment notices, policy updates, support responses.
- Improvement: anonymized analytics to refine curriculum and site performance.
- Legal: tax records, fraud prevention, compliance with applicable law.
5. Data Retention
We retain account, transaction, and learning records as long as you have an active account and for up to seven years thereafter to meet legal and audit requirements.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or port your data, object to or restrict processing, and withdraw consent. To exercise rights, contact us using the details below.
7. Security
We apply administrative, technical, and physical safeguards to protect personal data. No online service can be 100% secure; we minimize data collection and apply least-privilege access.
8. Contact
Questions about this policy or your rights? Contact: [email protected] or +1 (415) 915-2048.